Users understand the change
One entry shows what changed, who needs it and which action to try.
Make every release worth discovering
Users see what changed and how to use it at work. Your team gets one clear entry to share with customers.
Updates
TodayUpdateSectionAvailability
Update openedJust nowDone
Campaign schedulingCampaignsAvailable
Campaign scheduling is here
Prepare an email now and choose when it goes out.
Scheduling enabled
The user completed the task and can keep working.
1 / 3From news to action
- 1Open your workspace
- 2Read update
- 3Enable scheduling
Users notice the value in each release
Users can find the details
An update is available in the product, on a public page or in both places.
Your team shares one link
Support, Sales and Customer Success share an exact explanation instead of different versions of an answer.
Try it as your user
Complete an action and see how guidance leads to a result.
What’s new in the product
Focus mode
BenefitHelps you focus on the current task.
What changedHides extra elements while you work.
User roles
BenefitHelps you give people access that fits their role.
What changedTeam settings now include administrator and member roles.
A full entry and a short announcement
Changelog entry
Keeps a detailed explanation that users can revisit.
How to set it upPop-up on a changed screen
Draws attention inside the product and leads to a feature or full entry.
How to set it upPublish one explanation
Your team prepares an entry, chooses a publication channel and keeps its link for customer conversations.
Describe the change
State what changed, where users find the action and what to do next.
Choose a channel
Publish the entry in the product, on a public page or in both places.
Add a short announcement
When needed, create a pop-up that leads to the entry or new feature.
Questions about changelogs
How does a changelog differ from a pop-up?
A changelog keeps a detailed explanation. A pop-up briefly announces a change inside the product and leads users onward.
Where can we publish an entry?
In the in-product feed, on a public page or in both channels.
Does publication send a notification?
No. Publication makes an entry available in the selected channel. Use a pop-up for an in-product announcement.
What should we send customers?
Send a link to the full entry with the change and next step.
Prepare an update explanation
Show us one product change. In the demo, we will shape an entry, short announcement and the user’s next step.
Request a demo
Leave your details. We’ll email you to find a time for the demo.