Users understand what changed
An explanation names the change, its value and the next action.
Help users discover and use updates
Users see a change, find the new location or feature and start using it at work. Your team gives customers one exact release explanation.
What’s new
TodayUpdateSectionStatus
The user discovered the featureJust nowDone
Scheduled reportsAnalyticsAvailable
Reports now arrive on schedule
Choose a day and your team will have the report before the meeting.
The feature is now part of their work
The user completed the task and can keep working.
1 / 3Released. Discovered. Used.
- 1Open your workspace
- 2Read update
- 3Set schedule
Updates get noticed and used
Users move to what is new
A short announcement on the changed screen leads to the feature or full entry.
Your team explains updates consistently
One published entry explains the update in your product and on the public page.
From the first step to a finished task
Follow the user journey: take an action and see the result in the workspace.
What’s new
TodayUpdateSectionStatus
The user discovered the featureJust nowDone
Scheduled reportsAnalyticsAvailable
Reports now arrive on schedule
Choose a day and your team will have the report before the meeting.
The feature is now part of their work
The user completed the task and can keep working.
1 / 3Released. Discovered. Used.
- 1Open your workspace
- 2Read update
- 3Set schedule
Guidance for the task
What’s new in the product
Focus mode
BenefitHelps you focus on the current task.
What changedHides extra elements while you work.
User roles
BenefitHelps you give people access that fits their role.
What changedTeam settings now include administrator and member roles.
Create one release explanation
Start with a full entry, then prepare a short announcement for the screen where users see the change.
Write the full entry
Explain the change and the user’s next step.
Choose a publication channel
Publish the entry in the product, on a public page or in both places.
Add an announcement
Show a pop-up to the right audience and lead to the entry or feature.
Questions about product updates
How does a pop-up differ from a changelog?
A pop-up draws attention to a change in the product. A changelog keeps details users can revisit.
Does publication send a notification?
No. It makes an entry available in the selected channel. Use a pop-up for an in-product message.
Can we separate announcements by audience?
Yes. Set display rules by role, attributes, page and events.
Who updates the explanation?
Once connected, your team updates entries, messages and tours, then publishes a new version.
Prepare a release explanation
Show us a product update. In the demo, we will connect the full entry, announcement and user action.
Request a demo
Leave your details. We’ll email you to find a time for the demo.